Very Large Online Platforms (VLOPs) and Very Large Online Search Engines (VLOSEs) reached a significant milestone on August 26 – their first day of compliance with the Digital Services Act (DSA). This included completing the first ever online platform systemic risk assessments — which marks the beginning of a series of annual requirements, including transparency […]
D(SA)-Day for VLOPs is past us. What now? Read More »
Inaugural webinar on the DSA – Kicking things off with Jeff Dunn! We’re excited to introduce a captivating webinar that delves deep into the world of the Digital Services Act (DSA). This series aims to provide valuable insights and discussions around DSA, and we’re honored to commence our first session with none other than Jeff
Tremau Presents: Discussing the DSA with Industry Leader Jeff Dunn Read More »
On June 27th, 2023, the inaugural Digital Services Act (DSA) Stakeholder event took place, bringing together a diverse range of participants interested in shaping the future of Europe’s digital services. Workshops covering various topics, such as online marketplaces’ safety and use of data science in the enforcement of the DSA, provided valuable insights on how
Digital Services Act Stakeholder Event Read More »
Content moderation has become increasingly important for online platforms to protect their users from potential abuses. The evolving regulatory landscape has also put growing responsibilities on the way user-generated content should be moderated online. Notably, the upcoming Digital Services Act (DSA), which affects almost every online service provider active in the EU, will bring unprecedented obligations to online services in
Content Moderation: Key Practices & Challenges Read More »
The growing regulatory spotlight on content moderation, shorter deadlines for content removal, growth of detection of potentially illegal or harmful content to be reviewed, and pressing needs to protect both the safety and freedom of expression of users, has increased the urgency to enhance existing online moderation practices. With these practices becoming widespread, it is important
How can you make content moderation processes more efficient? Read More »
Audits. Not something that usually cause much ruckus. But with the Digital Services Act around the corner, there has been quite some excitement around what the first comprehensive audits of the very large online platforms will look like. Recap: What are audits under the DSA? If you are a VLOP or VLOSE, you will be subject to annual DSA
For the better part of a decade, as regulators took a backseat in platform regulation, voluntary initiatives to promote action to curb online harms flourished. Codes of conduct served as a way to encourage platform action, transparency, and accountability in areas like terrorist content, hate speech and child safety. With regulatory action now in full
Codes of Conduct and the Digital Services Act Read More »
Does having a comments section qualify my services as a hosting service? In short: Yes. Having a comments section on your platform qualifies your services, at minima, as a hosting service. More precisely, a hosting service in the meaning of the DSA is a service that stores user generated content (UGC). Perhaps owing to the
Utopia: DSA scope in focus: I have a comments section, does the DSA apply to me? Read More »
While the Digital Services Act (DSA) does not make a single mention of the term ‘online marketplace’, do not let this ambiguity in terminology fool you. The DSA includes significant obligations which apply to all online services that allow consumers to connect with traders. Read on to find out what this entails and how to
Deconstructing the DSA: Marketplaces and the DSA Read More »
What is the DSA? On November 16th 2022, the Digital Services Act (DSA; Regulation 2022/2065) entered into force. The DSA is a landmark law setting out a set of common rules for digital services across the EU. With the new law in force, companies of all shapes and sizes will be obliged to put in
The DSA is coming: How will it affect your business in the EU? Read More »
Over the last few years, the EU has implemented several regulations concerning online services like the Digital Services Act (DSA) and the Terrorist Content Online (TCO) Regulation. Find out how your business will be impacted in our Resource Centre.
The Digital Services Act will apply to you depending on what type of online service you are. For most online intermediaries, it will start applying in February 2024. However, for a select group of services, known as Very Large Online Platforms, the DSA could be applicable as early as June 2023.
Content moderation tools are software applications used by content moderators to help them perform their duties. There are different types of tools available in the market such as AI based detection tools and workflow process tools that optimise and automate processes and facilitate communication between stakeholders. Many established companies build their own workflow tools to suit their own processes for lack of commercially available options.
Safety by design is an approach to developing a product with safety of users as one of its foundational cornerstones. Safety is integrated in the design and development phase to pre-empt abuse of the product later on, reducing the need for reactive remedies.
Quality Assurance (QA) in content moderation is becoming increasingly important as regulation around content moderation, like the DSA, becomes more prevalent. Besides being a best practice, QA is needed to demonstrate to authorities that a company is applying its policies, controlling its processes and, where appropriate, executing improvement mechanisms.
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