On November 16th 2022, the Digital Services Act (DSA; Regulation 2022/2065) entered into force. This regulation aims to create a safer digital environment where users, businesses, governments, and civil society can flourish. The DSA will apply to VLOPS and VLOSE by August 2023, and to all online services operating in Europe by February 2024. Acknowledging the immense benefits the Internet has brought …
On June 27th, 2023, the inaugural Digital Services Act (DSA) Stakeholder event took place, bringing together a diverse range of participants interested in shaping the future of Europe’s digital services. Workshops covering various topics, such as online marketplaces’ safety and use of data science in the enforcement of the DSA, provided valuable insights on how …
Audits. Not something that usually cause much ruckus. But with the Digital Services Act around the corner, there has been quite some excitement around what the first comprehensive audits of the very large online platforms will look like. Recap: What are audits under the DSA? If you are a VLOP or VLOSE, you will be subject to annual DSA …
For the better part of a decade, as regulators took a backseat in platform regulation, voluntary initiatives to promote action to curb online harms flourished. Codes of conduct served as a way to encourage platform action, transparency, and accountability in areas like terrorist content, hate speech and child safety. With regulatory action now in full …
Does having a comments section qualify my services as a hosting service? In short: Yes. Having a comments section on your platform qualifies your services, at minima, as a hosting service. More precisely, a hosting service in the meaning of the DSA is a service that stores user generated content (UGC). Perhaps owing to the …
Utopia: DSA scope in focus: I have a comments section, does the DSA apply to me? Read More »
While the Digital Services Act (DSA) does not make a single mention of the term ‘online marketplace’, do not let this ambiguity in terminology fool you. The DSA includes significant obligations which apply to all online services that allow consumers to connect with traders. Read on to find out what this entails and how to …
Deconstructing the DSA: Marketplaces and the DSA Read More »
What is the DSA? On November 16th 2022, the Digital Services Act (DSA; Regulation 2022/2065) entered into force. The DSA is a landmark law setting out a set of common rules for digital services across the EU. With the new law in force, companies of all shapes and sizes will be obliged to put in …
The DSA is coming: How will it affect your business in the EU? Read More »
A 2022 Pew Research Survey found that 95% of teenagers (aged 13-17) use YouTube and 67% use TikTok, with nearly one in three reporting near-constant use. The amount of screen time has also increased in recent years and it hovers around five and a half hours on average. With a greater number of underage users and increasing opportunities to …
Deconstructing the DSA: How will the DSA impact online platforms’ policies on minors? Read More »
Given the increasing focus on trust and safety and the responsibilities of actors across the Internet ecosystem, regulation has gradually shifted focus on transparency requirements. What are the processes that must be in place to deal with illegal content while protecting fundamental rights and due process? The Digital Services Act (“DSA”) is quite clear: if a …
February 17th marked an important milestone for the EU’s landmark Digital Services Act (DSA) as all online platforms operating in Europe were required to publish their average monthly active users (MAU). Online platforms and search engines whose MAU surpass 45 million users in the EU will now be designated by the Commission as Very Large Online Platforms (VLOPs) and Very Large Online …
Very Large Online Platforms: So, you have 45 million users – what now? Read More »
Over the last few years, the EU has implemented several regulations concerning online services like the Digital Services Act (DSA) and the Terrorist Content Online (TCO) Regulation. Find out how your business will be impacted in our Resource Centre.
The Digital Services Act will apply to you depending on what type of online service you are. For most online intermediaries, it will start applying in February 2024. However, for a select group of services, known as Very Large Online Platforms, the DSA could be applicable as early as June 2023.
Content moderation tools are software applications used by content moderators to help them perform their duties. There are different types of tools available in the market such as AI based detection tools and workflow process tools that optimise and automate processes and facilitate communication between stakeholders. Many established companies build their own workflow tools to suit their own processes for lack of commercially available options.
Safety by design is an approach to developing a product with safety of users as one of its foundational cornerstones. Safety is integrated in the design and development phase to pre-empt abuse of the product later on, reducing the need for reactive remedies.
Quality Assurance (QA) in content moderation is becoming increasingly important as regulation around content moderation, like the DSA, becomes more prevalent. Besides being a best practice, QA is needed to demonstrate to authorities that a company is applying its policies, controlling its processes and, where appropriate, executing improvement mechanisms.
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