Lead Forensics

Debate: France gets ready for the DSA

A discussion between regulators and T&S practitioners on implementing the DSA in France by Trust & Safety Forum and Renaissance Numérique.

In France and Europe, new platform regulation resulting from the Digital Services Act raises high expectations, in particular when it comes to the role of the regulator.  ARCOM. The new mechanisms provided for by the DSA (trusted flaggers, threshold of active recipients, Member State cooperation…) raise legitimate questions.

To provide clarity to interested stakeholders (platforms, aspiring trusted flaggers, etc.), this panel featured ARCOM Board member Benoit Loutrel, and professionals involved for a long time in content regulation and moderation: Louis-Victor de Franssu (Tremau) and Jean-Sébastien Mariez (partner at Momentum Avocats).

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Frequently Asked Questions

Over the last few years, the EU has implemented several regulations concerning online services like the Digital Services Act (DSA) and the Terrorist Content Online (TCO) Regulation. Find out how your business will be impacted in our Resource Centre.

The Digital Services Act will apply to you depending on what type of online service you are. For most online intermediaries, it will start applying in February 2024. However, for a select group of services, known as Very Large Online Platforms, the DSA could be applicable as early as June 2023.

Content moderation tools are software applications used by content moderators to help them perform their duties. There are different types of tools available in the market such as AI based detection tools and workflow process tools that optimise and automate processes and facilitate communication between stakeholders. Many established companies build their own workflow tools to suit their own processes for lack of commercially available options.

Safety by design is an approach to developing a product with safety of users as one of its foundational cornerstones. Safety is integrated in the design and development phase to pre-empt abuse of the product later on, reducing the need for reactive remedies.

Quality Assurance (QA) in content moderation is becoming increasingly important as regulation around content moderation, like the DSA, becomes more prevalent. Besides being a best practice, QA is needed to demonstrate to authorities that a company is applying its policies, controlling its processes and, where appropriate, executing improvement mechanisms.

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