Whitepaper
Checklist: building scalable compliance operations
If compliance today feels reactive, fragmented, and hard to sustain across teams, products, and jurisdictions, this checklist is a good place to start. It helps you assess whether the core operational foundations are in place: platform policies and enforcement consistency, reporting and appeals workflows, risk assessments, governance structures, child safety safeguards, and transparency reporting. Built around the shared baseline of the DSA and UK OSA, it gives your team a practical framework to identify gaps early and build a compliance operation that can scale with product growth and regulatory change.
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Building scalable compliance operations
Online safety regulation is expanding fast, and platforms operating across multiple jurisdictions are feeling it. A 2025 Trust & Safety compliance pulse check found that over 65% of industry leaders said interpreting regulatory requirements was their biggest pain point, reflecting “the sheer velocity of regulatory activity.” For many teams, the result is compliance work that feels fragmented, reactive, and increasingly hard to manage at scale, taking up more and more time from Engineering, Trust & Safety, and executive leadership.T&S and Compliance Pulse Check
We surveyed Trust & Safety (T&S) and Compliance leaders responsible for the safety of billions of users across more than 25 global platforms about their biggest wins in 2025 and the issues keeping them up at night ahead of 2026.Transparency Reporting: Turning Compliance Burden into Trust & Safety Advantage
Transparency reporting is forcing Trust & Safety (T&S) teams to face a challenge they’ve long worked around: most platforms struggle with the data infrastructure needed to explain moderation decisions at scale. Instead of treating transparency reporting as a headache, T&S teams can use regulatory pressure to build unified data foundations. The result is not just regulatory readiness. It’s more scalable, more proactive, and more measurable T&S operations.Building Fair and Scalable Trust & Safety Enforcement Systems
Over the past decade, T&S has cemented its position as a core business enabler and a must-have for all online platforms. This is evermore true in today's rapid and constantly changing online environment. New threat vectors - from coordinated scams and harassment to GenAI-enabled abuse - are emerging alongside an exponential increase in content volumes, often outpacing platforms’ ability to scale legacy moderation systems. At the same time, platforms must operate in an increasingly complex regulatory and political landscape internationally.