How will content moderationReviewing user-generated content to ensure that it complies with a platform’s T&C as well as with legal guidelines. See also: Content Moderator More be impacted by the fast-moving regulatory changes and growing dangers in the online ecosystem?
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On September 20th, 2023, the UK’s Online Safety Bill passed its final parliamentary hurdle and is set to become law. The Bill will impose unprecedented obligations on the trust and safety policies and operations of relevant online services operating in the UK. By-and-large, these obligations can be divided between two parts: (1) new substantive duties
On November 16th 2022, the Digital Services Act (DSA; Regulation 2022/2065) entered into force. This regulation aims to create a safer digital environment where users, businesses, governments, and civil society can flourish. The DSA will apply to VLOPS and VLOSE by August 2023, and to all online services operating in Europe by February 2024. Acknowledging the immense benefits the Internet has brought
Over the last few years, the EU has implemented several regulations concerning online services like the Digital Services Act (DSA) and the Terrorist Content Online (TCO) Regulation. Find out how your business will be impacted in our Resource Centre.
The Digital Services Act will apply to you depending on what type of online service you are. For most online intermediaries, it will start applying in February 2024. However, for a select group of services, known as Very Large Online PlatformsAn online platform refers to a digital service that enables interactions between two or more sets of users who are distinct but interdependent and use the service to communicate via the internet. The phrase “online platform” is a broad term used to refer to various internet services such as marketplaces, search engines, social media, etc. In the DSA, online platforms… More, the DSA could be applicable as early as June 2023.
Content moderationReviewing user-generated content to ensure that it complies with a platform’s T&C as well as with legal guidelines. See also: Content Moderator More tools are software applications used by content moderators to help them perform their duties. There are different types of tools available in the market such as AI based detection tools and workflow process tools that optimise and automate processes and facilitate communication between stakeholders. Many established companies build their own workflow tools to suit their own processes for lack of commercially available options.
Safety by designThe principle of incorporating safety considerations into the processes, governance architecture, design, and functionality of online spaces to protect those most at risk. More is an approach to developing a product with safety of users as one of its foundational cornerstones. Safety is integrated in the design and development phase to pre-empt abuse of the product later on, reducing the need for reactive remedies.
Quality Assurance (QA) in content moderationReviewing user-generated content to ensure that it complies with a platform’s T&C as well as with legal guidelines. See also: Content Moderator More is becoming increasingly important as regulation around content moderation, like the DSA, becomes more prevalent. Besides being a best practice, QA is needed to demonstrate to authorities that a company is applying its policies, controlling its processes and, where appropriate, executing improvement mechanisms.
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