Trusted by industry leaders
With our core capabilities...
Subject matter experts
Deep regulatory & sector experience
Tested methodologies
Our Trust & Safety technology expertise
... we deliver tailored advisory services designed to meet your evolving needs
Regulatory Compliance
We help platforms confidently navigate the global and evolving Trust & Safety regulatory landscape, including the EU Digital Services Act and the UK Online Safety Act. We understand the various regulatory obligations and the challenge in meeting the evolving standards and can support platforms to reduce risks, avoid fines, and build trust with users and regulators.
- Regulatory mapping
- Compliance readiness
- Risk assessment & mitigation strategies
- Regulatory reporting
Policy & Governance
We assist platforms in developing effective governance and risk management frameworks for Trust & Safety through scalable and robust governance models, proactive risk reporting, and actionable enforcement policies.
- Policy governance architecture
- Policy overview and implementation operating model design
- Taxonomy & risk mapping
- Community standards, policy & enforcement guidelines development
Process & Operations
We assist platforms in developing scalable, cost-effective Trust & Safety operations and governance processes that uphold platform’s policies and achieve governance objectives.
- Optimisation of content moderation operations and workflows
- Trust & Safety playbook review and enhancement
- Crisis protocol process implementation
- Quality control process review
- Metrics identification and measurement
Market Knowledge
We empower platforms with comprehensive Trust & Safety industry knowledge, best practices, and actionable insights on global trends in online safety regulations.
- Customised trainings on Trust & Safety regulatory compliance and industry best practices (for leadership, T&S experts, and moderators)
- Market benchmark and comparative analysis
Strategic Partnerships
We foster collaboration with industry associations and regulators to shape a safer, more compliant digital ecosystem by bridging the gap between policy development and practical implementation.
- Policy and regulatory advisory
- Regulatory impact analysis
- Market testing and feasibility analysis
... and so much more
We work alongside leading online platforms to strengthen Trust & Safety operations and make the Internet safer at scale.
Louis-Victor de Franssu
Co-founder & CEO
Haneen Qarout
Director - Policy & Advisory
True Trust & Safety advisory goes beyond compliance - empowering platforms to anticipate risks, adapt with confidence, and build safer online spaces.
Our Insights
Frequently Asked Questions
What is Tremau’s approach to Trust & Safety?
We drive innovation and foster collaboration within platforms among key Trust & Safety stakeholders, including Compliance, Legal, Engineering, Policy and Operations. With this holistic approach, we help platforms navigate the evolving online safety regulatory landscape and build solid processes for a safe and beneficial online space.
Who are the experts behind your advisory services, and what qualifications do they bring?
Our Advisory team combines expertise in regulatory compliance, corporate governance, and online harms management with firsthand experience at Big Tech companies like Airbnb and OpenAI, as well as global policy bodies like the EU Commission and OECD. With advanced degrees in business, digital policy, and internet governance, our team is backed by an advisory panel featuring experts from institutions like MIT and INSEAD, and contributors to landmark regulations like the EU DSA, GDPR, and TCO.
How do your advisory services integrate with your technology solutions?
Our Advisory team works hand-in-hand with the Product team behind Nima, our end-to-end T&S platform. This makes sure operational insights and technology expertise flow into our advisory services, delivering data-driven solutions tailored to support our clients’ compliance journey. But it’s not a one-way street. The Product team also leverages our Advisory team’s regulatory and tech policy expertise to develop Nima as a compliant-by-design platform.
Is your work on online safety regulations focused on specific regions or global in scope?
We offer comprehensive coverage and in-depth knowledge of global live and emerging online safety regulations, including the EU Digital Services Act, UK and Australia Online Safety Acts, US federal and state regulations, as well as related regulations in Singapore, Ireland, and other key regions.
