As we stand on the cusp of the biggest election year in history, the intersection of technology and democracy takes centre stage once again. More than 50 countries around the world with a combined population of around 4.2 billion will hold national and regional elections in 2024, featuring seven of the ten most populous nations […]
Tremau and Pangram Labs partner to take on AI-generated content Read More »
In the last three years, roughly 540 million people—representing some of the most lucrative markets—have come under the protection of next-generation online safety laws in the European Union (EU), United Kingdom (UK), and Australia. The dominoes are falling, and Canada is suiting up to join the party. Canada’s Bill C-63, otherwise known as the Online
What does Canada’s proposed Online Harms Act mean for your platform? Read More »
In the realm of software development, the age-old question about building software in-house or buying it from vendors is very common. It is not surprising that this question is also very common when it comes to enterprise-level Trust & Safety (T&S) tools. Luckily, there is a long history of research on this question, starting from
Making the Right Choice: Buy or Build Your Trust & Safety Software? Read More »
Theodoros Evgeniou* (Tremau), Max Spero* (Checkfor.ai) Arguably “the person of the year for 2023” has been AI. We have all been taken by surprise by the speed of innovation and capabilities of Large Language Models (LLMs) and more generally generative AI (GenAI). At the same time, many, particularly in online platforms, raise questions about potential
What does it take to make your business LLM and GenAI proof? Read More »
Kick off your new year by joining us for a deep dive into content moderation in the age of the DSA. In “Implementing the Digital Services Act Part 2: What Tools & Processes Do I Need?” we will showcase the importance of cutting-edge content moderation software and discuss the essential tools and processes required for
Implementing the DSA Part 2: What are the impacts on my moderation operating systems? Read More »
The Online Safety Bill has now received Royal Assent, meaning Ofcom’s powers as online safety regulator have officially commenced. On the other side of the Channel, Europe’s Digital Services Act (DSA) has checked off some key deadlines for very large online platforms (VLOPs) and very large online search engines (VLOSEs), with all the first DSA
We are thrilled to announce that Tremau has officially become a member of the Christchurch Call community, affirming our unwavering commitment to defend a free, open and safe Internet. A Unified Front for Online Safety In an age where digital interactions are integral to our daily lives, the security and integrity of online spaces cannot
August 26, 2023, marked a historic day for the Digital Services Act (DSA) as Very Large Online Platforms (VLOPs) and Very Large Online Search Engines (VLOSEs) completed their inaugural risk assessment reports. These risk assessments initiate a series of annual requirements, which encompass transparency reporting, external audits, and subsequent risk assessments. DSA deadlines, including the
I am not a Very Large Online Platform, when should I care about the DSA? Read More »
The growing regulatory spotlight on content moderation, shorter deadlines for content removal, growth of detection of potentially illegal or harmful content to be reviewed, and pressing needs to protect both the safety and freedom of expression of users, has increased the urgency to enhance existing online moderation practices. With these practices becoming widespread, it is important
How can you make content moderation processes more efficient? Read More »
Content moderators have become indispensable for online platforms’ everyday operations. However, major platforms outsourcing their content moderation to contractors all around the world face an increasingly pressing challenge: Employee turnover at these sites is high, as most moderators cannot continue for more than 2 years on average. Poor mental health is one of the major reasons behind
Content moderators: How to protect those who protect us? Read More »
Over the last few years, the EU has implemented several regulations concerning online services like the Digital Services Act (DSA) and the Terrorist Content Online (TCO) Regulation. Find out how your business will be impacted in our Resource Centre.
The Digital Services Act will apply to you depending on what type of online service you are. For most online intermediaries, it will start applying in February 2024. However, for a select group of services, known as Very Large Online Platforms, the DSA could be applicable as early as June 2023.
Content moderation tools are software applications used by content moderators to help them perform their duties. There are different types of tools available in the market such as AI based detection tools and workflow process tools that optimise and automate processes and facilitate communication between stakeholders. Many established companies build their own workflow tools to suit their own processes for lack of commercially available options.
Safety by design is an approach to developing a product with safety of users as one of its foundational cornerstones. Safety is integrated in the design and development phase to pre-empt abuse of the product later on, reducing the need for reactive remedies.
Quality Assurance (QA) in content moderation is becoming increasingly important as regulation around content moderation, like the DSA, becomes more prevalent. Besides being a best practice, QA is needed to demonstrate to authorities that a company is applying its policies, controlling its processes and, where appropriate, executing improvement mechanisms.
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